Refund & Exchange Policy

At Shubhaprada, we want you to love your purchase. While we do not offer refunds, we are happy to provide an exchange for eligible items.

Eligibility for Exchange

  • Items must be exchanged within 15 days of delivery.
  • The product must be unused, unwashed, and in its original condition with all tags and packaging intact.

Non-Exchangeable Items

  • Customized or tailored sarees.
  • Items purchased on clearance or sale.

How to Request an Exchange

  • Email us at shubhapradasarees@gmail.com with your order details and the reason for the exchange.
  • Once approved, we will provide you with exchange instructions.

Damaged or Defective Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement for you.

Exchange Shipping Costs

  • If the exchange is due to defects or errors on our part, we will cover the shipping costs.
  • For other reasons, customers are responsible for return shipping fees.